Project Proposal
Identifying The Business Processes of Company A, Assessing & Enhancing Them Via Workforce Synergy
Introduction
This proposal is to investigate the current problems faced by Company A in terms of its business processes. Company A has 44 employees ; 18 full time and 26 part-timers and its primary area of business is on ICT networking. Among others, Company A provides consultation on ICT network and at the same time, if so needed, also does the actual implementation of the networking end at the physical level. In many cases, Company A also supplies the hardware and software component of the entire network. In some cases, Company A has to work in partnership with one or more entities to complete an assignment within the (clients ¡¦) stipulated time-frames and on a cost-effective measure.
While Company A has been progressing on a gradual scale in terms of securing profitable businesses, the main issues at hand would include shortage of competent workers who are willing to be employed on a lower rate, coordination between the accounts and purchasing unit, coordination between the ground workers and project manager, variation within the price / fee structure among different customers/clients, issues related to customer/clients satisfaction, after-service follow-up and its measurements.
Literature Review
A business process is a recipe for achieving a commercial result. Each business process has inputs, method and outputs. The inputs are a pre-requisite that must be in place before the method can be put into practice. When the method is applied to the inputs, then certain outputs will be created. A business process is a collection of related structural activities that produce something of value to the organization, its ...