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Chapter 1
Information Systems in Global Business Today
LEARNING OBJECTIVES
After reading this chapter, you will be able to:
1. Explain why information systems are so essential in business today.
2. Define an information system from both a technical and a business perspective.
3. Identify and describe the three dimensions of information systems.
4. Assess the complementary assets required for information technology to provide value to business.
5. Identify and describe complementary approaches to the study of information systems and distinguish between computer literacy and information systems literacy.
CHAPTER OUTLINE
1.1 THE ROLE OF INFORMATION SYSTEMS IN BUSINESS TODAY
How Information Systems Are Transforming Business
Globalization Opportunities
The Emerging Digital Firm
Strategic Business Objectives of Information Systems
1.2 PERSPECTIVES ON INFORMATION SYSTEMS
What Is an Information System?
Dimensions of Information Systems
It Isn’t Just Technology: A Business Perspective on Information Systems
Complementary Assets: Organizational Capital and the Right Business Model
1.3 CONTEMPORARY APPROACHES TO INFORMATION SYSTEMS
Technical Approach
Behavioral Approach
Approach of This Text: Sociotechnical Systems
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