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Problem Formulation
Engineering Employment Exchange
History
Smith joined the Engineering Employment Exchange in 1968 as president. He saw an opportunity and could run things how he saw necessary. Most of the placements were chemical engineers. He wanted to make EEE a national supplier; he did not want to be just a local area employment agency. Other employment agencies only had that local reach. Smith wanted to widen the chance of making a good match.
EEE, by specializing in chemical engineers, hoped to gain edge over competition. They tried to use engineers with a fair amount of experience, 2-15 years. They took interest in candidates and strived to keep contact. The goal was to get candidates to want a resume kit, which in return hoped to get candidates to list with them. EEE’s fee was paid by the employer. It was earned when the company hired an applicant who had been referred by the firm.
Their main strategy was their computer system. They entered information about candidates and on job openings. It shared information among associates.
Operations
Family Oriented
Since EEE opted for a national strategy a problem they faced is getting candidates that would be willing to move or change. Candidates are changing their values from the past. Instead of valuing their careers, they are starting to value their families more. They have other people that are involved with their life that they have to think about. Moving to a different location does not just involve the one person in this case. This creates a ...