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Problem Solution: Global Communications
The Global Communications scenario is based on real life occurrences that every organization has, or will, face at some point in time during their existence. The organization is at crossroads of its existence, in that it is facing a potential crisis of losing its place in the communication market, and the potential mutiny of its employees. This essay will attempt to take these issues that are plaguing Global Communications and provide logical and real time solutions that can be used to provide the organization the ability to continue forward in their pursuit of organizational success.
Situation Analysis
Issue and Opportunity Identification
As the scenario proves, Global Communications is at a crossroads in its existence. Profits are on the decline, and the organization has found itself, for a lack of a better term, between a rock and a hard place. It has many problems, but more specifically, it has found itself in a dilemma with how to compete in an ever-changing and overloaded industry – world-wide communications.
According to University of Phoenix Scenario (Global Communications (2008)), Global Communications has struggled with finding an adequate solution to reclaim their losses in the communications market. Their decision to outsource many domestic jobs to overseas has been met with much skepticism. They have also opted to involuntarily relocate employees in order to expand their coverage centers, but at a cost to the employee of a 10 percent cut in pay and a cut in the health and dental benefits. All of these tactics may be end up being effective, but some senior management members are ...