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Running head: PROBLEM SOLUTION: INTERCLEAN, INC.
Problem Solution: InterClean, Inc.
Valena Smith
University of Phoenix
January 21, 2008
Problem Solution: InterClean, Inc.
Interclean wants to put on the forefront of the cleaning industry, to do this they see that they need to make very important steps in helping this along. First of all, Interclean has already made the biggest step when they chose to merge with EnviroTech. InterClean will be working on merging about 60 EnviroTech sales staff and operations specialist into the InterClean Structure. Switching Interclean from a sales based organization to a solution based organization is going to require a sort of retraining. Bringing in the employees from EnviroTech can help Interclean‘s employees to focus on finding solutions that will enhance their product knowledge and how to best service their clients.
Situation Analysis
Issue and Opportunity Identification
The issues facing InterClean highlighted in this analysis are retaining employees, career and training development, human resource philosophy, management of restructuring process and motivation.
The first issue that Interclean must deal with is staffing. An optimal solution would be to just hire a whole new staff that is already solution based oriented, but that is not in the best interest of the company or current employees. So before anyone is discharged or let go, an audit of the company (HR) should be done. Interclean needs to know off hand who has the potential to withstand a transition such as the one that it is about to undergo. If they find that their current staff is ...