Product Concept And Definition

Product Concept and Definition
Account Access Request Application
Learning Team A:
Kelly Benavides, Glenn Eldridge, Macgregor Felix,
Dorothy Hulan, Dave Patterson & Peter Peterson
Project Planning and Implementation
CMGT/410
Pat Bhatt
February 2, 2005

 
Abstract
This paper presents the concept and definition of the Account Access Request Application project. The project aims to deliver an application that will provide an online mode of access to Company A (the company)'s resources for its some 1000 employees. The continued growth dictates the company solution be scalable
, while the current external political and financial atmosphere requires compliance to new internal audit regulations. With such sizable impetus, reducing costs, eliminating delays, decreasing errors, and producing internal audit reports are part of the audacious goals of the project. The following pages will attempt to define the Account Access Request Application product, the project objectives, its mission and goals, its approach, its organization, and the various tasks and responsibilities.  

Account Access Request Application
The need for access provisioning solutions is necessary as applications and systems require specific access, and security becomes a number one issue throughout the industry. There is currently no online method to request access to systems resources within the 1000-employee company. The current process to gain access to any of Company A's resources is to contact the Technical Response Center (TRC). The TRC administrator creates a tracking ticket. The administrator requires validation from the requestor. In some cases, the administrator will be required to get approval from the resource owner. Once the request is c ...
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