RUNNING HEAD: Quality Improvement Paper
Needs Assessment for Quality Improvement Paper
Cliftina Gwilt
August 13, 2006
MGT 449
Suzannah Radnay
Quality Improvement Paper
The No Child Left behind Act appears to be the primary force driving schools for quality improvement process, including the school I work where I am employed. Through this paper I will assess the need for quality improvement within the school system I work. The paper will include and "As Is" flow chart of the process to be analyzed. The paper will describe the relationship of the process to the organization's strategic plan. Both the internal and external customers of the school I work of will be identified. Finally the paper will include an estimation of the level of improvement that would be realized and the value of implementing the new quality improvement process.
Need for Quality Improvement
Schools are failing throughout the United States along with the school I am employed at and there is a need for quality improvement. Gathering data from the state mandate ISTEP testing, attendance, graduation/dropout rate, demographics of students and records of parents in PTA and that attended parent teacher's conferences. I was able to bar chart the information to have a better understanding where improvements needed to be made (Burrill and Ledolter).
The ISTEP testing results showed that only 55% of the students system wide passed the test. The middle school where I am employed only 50% of the seventh and eighth graders passed the test (Indiana Department of Education). The system as a whole is quite lower than the state's average in all academic subjects. This has led ...