Riordan Problem Solution
Comprehensive Motivation and Rewards Strategy
The Company
Riordan Manufacturing, Inc. is an industry leader in the field of plastic injection molding. The company employs 550 people and has projected earnings of $46 million annually, with facilities in San Jose, California; Albany, Georgia; Pontiac, Michigan; and Hangzhou, China. Riordan's major customers are automotive parts manufacturers, aircraft manufacturers, the Department of Defense, beverage makers and bottlers, and appliance manufacturers. (Riordan Mfg. Intranet, 2004) Riordan's mission is focused on being "an industry leader in using polymer materials to provide solutions to the customer's challenges as well as building long-term relationships sought by maintaining rigorous quality controls, innovative solutions, a responsive business attitude, and reasonable pricing; along with maintaining an innovative and team-oriented working environment and assuring that the employees are well informed and properly supported; while being focused in achieving and maintaining reasonable profitability to assure that the financial and human capital is available for sustained growth." (Riordan Mfg. Intranet, 2004)
Dr. Michael Riordan (Michael), the founder and President of Riordan, along with the senior management team has developed a major sales plan for 2006. The focus will be to reach the $50 million mark by increasing sales to existing customers and expanding sales to new customers. To reach this goal will require many organizational changes. The first option to facilitate these new goals will be to clearly communicate the goals and sales plan to the entire employee base. The next option may be t ...