Gap Analysis: Riordan Manufacturing
Riordan Manufacturing is a leading manufacturer of plastics. As employee dissatisfaction grows, management is faced with the challenge to halt the decline, boost employee morale and increase motivation. Looking at where the company now sits and where top management wants to be can help focus on the issue, causes and possible solutions.
Problem Statement
Riordan Manufacturing will secure its position as a leader in plastics production for products and service by attracting and motivating top-performing employee and managers.
End-State Vision
Sales have begun to slump for Riordan Manufacturing (University of Phoenix [UOP], 2008). A revamped strategy and sales system may provide a reprieve from a continuing decline; however, another issue has confronted management, employee satisfaction and retention. Each department leader stresses a different cause from poor work design to inadequate pay. If employee motivation and retention continue to slip, no sales strategy may save Riordan from a decline in profits. Therefore, the end-state vision for Riordan Manufacturing is: To be a top-100 company to work for; a top company to do business with; and a leader in product innovation and customer satisfaction.
Gap Analysis
Through its mission statements, Riordan Manufacturing represents itself as being a leader in research and development, an innovative company with well-informed and trained employees (Riordan, 2008). To maintain this mission, Riordan needs to attract – and retain – employees with the same vision, mission and ability to perform up to the high standards expressed in its mission. Riordan has attracted talent but is currently is seeing an increase in employee turnover and a decrease in employe ...