Scenario Two Problem Definition Riordan Manufacturing November 10, 2008 MMPBL/530 Laura Sankovich Michael Riordan is the founder, President, and Chief Executive and with 80 percent of the company’s stock, is the primary shareholder. Michael believes that if the company takes good care of its employees the employee loyalty would go a long way toward solving the company’s motivation problems. Kenneth Collins is the Senior Vice President of Research and Development. Kenneth has been with Riordan since the very beginning. Kenneth has led R&D to develop several innovative products. Kenneth gets along well with the sales group, but is not well-liked by the manufacturing team. Hugh McCauley is the Chief Operating Officer. Hugh came to Riordan six years ago. As an engineer, he believes that most motivation issues are the result of poorly designed processes. Rather than focusing on compensation, he believes the organization should improve job design. Charles Lacy is the Vice President of Sales & Marketing. Charles has been with Riordan for 10 years. He is credited with the changes in the sales process, including team sales, and is a strong advocate for compensating employees based on team performance. Maria Trinh is the Chief Information Officer. Maria is the newest senior employee, and joined Riordan just two years ago. She is very concerned about losing key staff members because of inadequate compensation, particularly because they are in the midst of a major system redesign. To prevent this, she would like to see compensation levels adjusted for IT professionals. Dale Edgel is the Chief Financial Officer. He oversees all HR activities at Riordan, and believes that the current compensation systems are adequate ...