Global Communications Problem Solution
Global Communications Problem Solution
Global Communications will increase their profit margin and market share by expanding their services while lowering their costs to provide them. Global Communications is being challenged in the market with the current economy and competition in the telecommunication industry. Three years ago, their stock price was valued at $28 per share while it is valued at $11 today, which is a 60.7% decrease.
If Global Communication would use the Nine-Step Problem- Solving model, they would be able to identify any issues that may arise with their decision to outsource and expand services. The nine steps include (1) Describe the Situation, (2) Frame the "Right" Problem, (3) Describe the "End-State" Goals, (4) Identify the Alternatives, (5) Evaluate the Alternatives, (6) Identify and Assess Risks, (7) Make the Decision, (8) Develop and Implement the Solution, and (9) Evaluate the results.
Global Communications Challenges and Opportunities
There is more competition in the telecommunication industry in today's market and Global Communication needs to be able to compete to stay in business. Global Communications provides new calling features and suites of local and long distance services but this is not enough to stay strong in the telecommunication industry. Cable companies are offering many services to their customers, which include the telephone service in addition to service for computers and televisions. Global Communication has made the decision to create alliances with a satellite provider to offer their customers' video services and partner with a wireless provider for Internet service.
To be successful in the telecommunication industry, Global Communications must cu ...