Question and Answers:
a) Which is/are your favorite theories? What are their major advantages or benefits? Why is that?
Majid’s favorite management culture is structuralist. He said that a structuralist approach ensures quality in services offered by their enterprise. Being in consulting business it is very important to embrace best practices and industry standards. Due to Structuralist approach all his employees had a clear understanding of their roles, they had in-depth knowledge of their domain of expertise and were forced to follow the best practices, as laid down by the standards and procedures of Satyam, Inc.
b) Could you give me some examples of your favorite structuralist theory in action?
Majid answered that Satyam consulting services itself is a living proof of structuralist theory in action. Satyam is divided into multiple functional units. Each functional unit offers a different domain of consulting services, such as his functional unit is Information Management and offers services in the area of Data warehousing, Business Intelligence, Knowledge Management and Data mining. All functional units control the standards and best practices through strict procedures and processes. He also said that since Satyam was in consulting business it was very important that they hire people who are best in their areas of expertise and have well defined roles. Therefore, they had a detailed selection process and had a setup of account managers, engagements managers to monitor the performance of the consultants and ensure client satisfaction.
c) What skills and abilities are key for structuralist theory? Why is that?
Majid answered that people who are organized in nature, who like policies and proce ...