Strategic Human Resource Research
Shane Snapp
Devry University
Strategic Human Resource Research
InterClean is an $8 billion dollar institutional industrial cleaning and sanitation company which is implementing a new business strategy. This strategy is closely linked to human resource management. Human resource management (HRM) is the strategic and coherent approach to the management of an organization's most valued assets - the people working there who individually and collectively contribute to the achievement of the objectives of the business (Armstrong 2006). The general goal of human resource management is to help an organization to meet strategic goals by attracting, and maintaining employees and also to manage them effectively. Human resources management comprises several processes. Together they are supposed to achieve the above mentioned goal. These processes can be performed in an HR department, but some tasks can also be outsourced or performed by line-managers or other departments. The Human Resources department at InterClean has been presented with a mammoth task of implementing a strategy which will evaluate alternative solutions to strategic human resources problems. This paper will closely examine training and development, recruitment and selections, organizational structure, skills inventories, gap analysis, and organizational culture. In addition to benchmarking InterClean along with IBM, Mary Kay Cosmetics, Delta Airlines, Southwest Airlines, Wal-Mart, Sears, US State Department, DHL, AT&T and Sprint which have implemented such human resource strategies.
InterClean desires to expand in both the domestic and global markets. An increase in profitability and market pr ...