Success or Downfalls of Organizational behavior
Wal-Mart is a multi-billion dollar company that has relied on the study of organizational behavior for the success of its business. Four concepts that organizational behavior cover are that of decision-making, motivation, communication, and practices of human resources. The use of these concepts can lead a company like Wal-Mart to success by properly using these tools or suffer significantly by ignoring them. This paper will discuss these four concepts, and what they are. Examples will be given on each concept and explain how companies use these concepts to better their organization. Using concepts from the study of organizational can improve organizations effectiveness.
Everyone makes decisions, these can be anywhere from whom do I let go from the company due to finance difficulties and downsizing to do I even go to work today. The book Organizational Behavior by Robbins writes that every decision requires the interpretation and evaluation of influences and information to make a sound decision (Robbins, 2005). One tool that Sam Walton uses to make decisions for Wal-Mart is that of the decision-mapping process. According to Richard Hoskin (senior partner of Managing Process, Inc.) decision mapping process is a systematic tool that is complete for defining, participating, and making influencing decisions. It shows the decision-making process graphically and provides a way to clarify and intensify thinking and provides a framework for developing and implementing a strategy (Looking beyohd the sales figures, 1994). Hoskins goes on to say that this process equips teams with philosophy, training, and management tools to make decisions and implement them (Looking beyohd the sales figures, 1994).
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