SWOT: Forces: - For an operator owner of his network: costs amortized for its network. - If l' operator has his own network, it can rent a part with d' other companies (returned without anything to make…), such as for example with its “black fibre”. - Increased Visibility these ten last years (which does not know the companies of télécoms…). Weaknesses: - For an operator not-owner of his network: costs of hiring of its network enormous. - Important General and administration expenses. - Helpdesk to manage… c' is heavy and that gives an bad image when c' is not at the point. - Needs for research increasingly more important to remain with the point. Expensive. Opportunities - Convergence of technologies (ADSL, Fixed telephony and mobile, TV via copper…). - Development of consumer loyalty of the customer even stronger (thanks to the preceding point). - Arrival of fiberoptic (very expensive to install, but so profitable soon). - Collapse of the small players in the sector (if you survive, you t' enriched). - Effect of mode: new technologies always attract the djeuz… one undoubtedly will leave us the news killer app and engrenger % of new customers. Threats: - The companies of the cables (and others) come to encroach on the market (cablos which offer telephony (see Telenet)). - Costs necessary for the levelling of the networks. - Costs of the raw materials (even if c' is for all the companies of the world, copper and the electronic material necessary is out of price). - The companies which offer low-cost (answer of the operators - > the operators virtules (euphony mobile etc.). - Telephony via Internet (Skype like). - Household budgets in explosion (energy, subscriptions with various services) --> possibility of reducing consumption of télécoms bloody (see belgacom hap ...