Report on the Development of an Effective Strategy for Communication
The purpose of this report is to outline the various methods of communication available to organisations and the main problems encountered in the communications process and to detail how the members of an organisation can deal with them.
Introduction
Communication is the process by which ideas, information, opinions, attitudes and feelings are conveyed from one person to another (McClave, 1997: 2). The ability of the members to communicate effectively is fundamental to the success of the organisation and as Chester Beatty stated, "communication is the lifeblood of any organisation".
The communications process encompasses a continuous two-way cycle of events (Figure 1) (McClave, 1997: 2, Stanton, 1996: 1). The process is initiated when the communicator encodes information and transmits it to the recipient using a communication medium. The recipient listens and decodes t ...