“Change in artificial systems (business systems, information systems etc) is inexorably linked to design. Discuss the role of modelling in the development and use of information systems for management decision making”.
Change in artificial system
The rapid changes in market such as electronic commerce, globalization and increased competition have led to a business situation that is frequently evolving. Many information systems researchers and practitioners have come to an agreement that the development of systems at the present time is not exclusively a technical activity but that organizational factors also affect both the delivered system and the design process. (Kavalki et. Al, 2006)
Change involves the shift from an initial situation, which is inadequate in some aspect, to desired circumstances where the problem is treated. (Kavalki et. al, 2006). Both the future state and the possible ways that can be followed to attain this state have to be stipulated. In present-day firms, a high priority has been given to the issue of change management. Total quality management (TQM), Business Process Re-engineering (BPR), Continuous Process Improvement (CPI), and some other approaches have been developed to aid organizations in managing and implementing change. Many successful companies have been engaged in some of these programmes to improve productivity and gain competitive advantage. Organizational change is a classic planning and design problem of a category of problems that has been termed “ill-structured problems” (Reitman, 1965, Rittel, 1984, Simon, 1984). The problem state is not specified and there is no perfect formulation. Formulating the problem leads to an immense deal, to solving it. One needs to create assumptions as to the nature of the s ...