“How can organisations make a success out of their training and development programme?”
Introduction
The most important factor for the success of an organisation is the ability of the people it employs. In today’s world where vast technological, political, social, and economical changes take place, organisations have to be able to cope with these changes effectively. The changing force of competition, both domestic and global, compels organisations to innovate and use their resources in the most efficient way possible in order to remain competitive .
This new situation does not only force organisations but also their people to change. Existing and potential employees have to be aware of the new technological and socio-economical status in order to be capable to perform well. The best way that organisations can ensure this knowledge is by using training and development. “Training and development are critical to organisations because they provide the skills both now and in the future. Together, training and retraining ensure the skills and employee commitment needed for high quality goods and services and thus, competitiveness and survival”.
What is training and development?
As I. L. Goldstein and P. Gilliam state : “Employee training and development is any attempt to improve future employee performance by increasing an employee’s ability to perform” . There is a variety of reasons why training is needed in an organisation, whether it be immediately or through long-term anticipation and planning. Sometimes organisations develop new products which require technologies not known by the employees. Other times employees are transferred or promoted to jobs which require new skills and knowledge.&nb ...