United Airlines (UA) is a company whose carrier distance is the longest in the USA. Management of operations is automated and the main functions are operated at MOC (Maintenance Operations Center) at UA's headquarters. Management and maintenance of all aircraft's UA owns is also done at MOC. UA owns 546 aircraft's of 14 different kinds and all of them meet the specification standards as aircrafts and fulfill the regulations of corporate standards.
At the Engineering Department, transfer from paper documents to electronic documents began in 1989. The type of network is the Ethernet. More than 1000 Macintosh's have been purchased in last five years and e-mail and data sharing are already in use. Popular applications (Canvas, Excel, FileMakerPro, Word, etc...) are also installed.
Now, the network consits of Washington DC, Indianapolis, Oakland, Denver, Honolulu, and Singapore offices and more than 1000 computers are accessing it. The cost to maintain and control so many computers and applications could be very large, but KeyServer which was integrated as a software to monitor use of software on the network (Metering software), greatly contributed to reduce the cost. Needless to say, reduction of cost is important for a corporation.
Issue of Administration of Software
We had to solve the following issues at hand:
To manage the headquarters' of theorganization which spreads over vast locations, and all worldwide offices connected to the network.
To use only licensed software.
To control total cost of hardware and software upgrade.
To achieve easy and user friendly operations.
A group with twelve people within the I ...